Annual Giving Manager

The Annual Giving Manager is responsible for securing financial resources for The Florida Aquarium and will engage in and be responsible for all aspects of the donor development cycle including donor identification, cultivation, solicitation, acknowledgment, and stewardship for entry to mid-level giving.  

• A primary focus of this position is creating, developing and implementing the annual giving and monthly programs and campaigns of The Florida Aquarium.
• Overseeing philanthropic membership acquisition and fulfillment; developing and executing growth strategies and recognition/reward programs for monthly and annual giving; expanding a sustainable base of regular, renewable donors to the Aquarium. 

Essential Functions 

• Collaborate with Development Team Leadership in the creation and implementation of short and long-term giving plans to meet or exceed established annual fundraising goals and objectives. 
• Manage an active donor portfolio of at least 100 prospects for gifts of $1,000 and higher.
• Conduct 12 or more face-to-face meetings per month with prospects for purposes of discovery, cultivation, solicitation and stewardship.
• Identify new donor prospects through various tactics and through the utilization of a variety of philanthropy indicators in order to expand donor base.   
• Create Moves Management strategies for each donor/prospect that promotes a strong case for annual support, capital investment, and long-term donor engagement. 
• Continuously update the prospect management database (Altru) as outlined by department policies with information related to prospect plans, donor strategies, contacts, engagement, and results. 
• Prepare written gift proposals for prospects, when appropriate. 
• Provide leadership, direction and oversight to the Aquarium’s annual giving programs, including donor retention, acquisition and upgrades at all levels
• Achieve or exceed personal and team annual fundraising goals while simultaneously achieving goals/metrics measuring prospect qualifications, personally scheduled visits, and solicitations. 
• Assist with planning special donor events as appropriate.
• Deliver professional customer service to all Aquarium guests and internal customers.
• Support TFA’s Shared Purpose by participating in a Conservation Day of Action shift on an annual basis.
• Other duties as assigned by manager.

Education Requirements and Technical Skills

• Bachelor’s degree in related field preferred. 
• Minimum of two years of frontline fundraising experience.
• Knowledge and demonstrated success in the cultivation, solicitation, and stewardship of donors.  
• Passion for the work and vision of the Aquarium. 
• Ability to interact professionally with all levels of the organization and community. 
• Demonstrated ability to listen, negotiate, and collaborate. 
• Superior organizational skills, with the ability to work under pressure, meet deadlines and multitask. 
• Capacity to establish action plans with specific short and long-range goals for the Aquarium; allocate resources most efficiently and effectively.
• Experience in the conservation field is preferred.
• Ensure the Donor Code of Ethics is followed with respect to the confidentiality of personal and proprietary information.
• Anticipate the needs of and act accordingly for both internal and external constituencies.
• Skills with database management and fundraising CRM systems; Altru experience preferred. 
• Computer capabilities of Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams). 

Core Competencies

• Planning and organizing — establishing a course of action with specific long-range goals for the Aquarium; setting priorities among competing requirements and allocating resources most efficiently and effectively.  
• Information Gathering and Monitoring — Effectively collect relevant data to monitor and manage projects and people, including instituting and initiating follow-up methods.
• Donor Service Orientation — Listening and understanding the donor by anticipating and evaluating their needs; making the donor’s satisfaction a high priority in all areas of responsibility.
• Teamwork — Supporting, facilitating, and participating in activities that promote team effectiveness.
• Communication (oral and written) — Effectively expressing ideas while actively listening to individuals and groups; preparing and focusing presentations on the characteristics and needs of the audience; expressing ideas clearly and concisely in written form, through memoranda, letters, reports, and other documents.
• Analysis — Obtaining relevant information and identifying key issues and relationships from a base of information; comparing data from different sources (both interactive and written); defining underlying problems or opportunities and recognizing trends; defining and structuring functions and teams based on key strategies and goals. 
• Judgment — Finding creative solutions to situations and opportunities that arise; taking strategic risks when necessary.
• Concern for detail — Pays attention to every portion of any task, down to the smallest item.

Typical Physical Requirements

• Sitting (4 hours per day)
• Standing (4 hours per day)
• Walking (4 hours per day)
• Bending/Stooping/Squatting — Occasionally
• Climbing stairs —Frequently
• Reaching above shoulders — Occasionally
• Crouching/Kneeling — Occasionally
• Pushing/Pulling — Occasionally
• Carrying (up to 25 lbs.) — Occasionally
• Lifting (up to 25 lbs.) — Occasionally
• Exposure to marked changes in temperature and humidity
• Typing on a computer keyboard
• Viewing a computer screen for extended periods
• Coping with demands (stresses that are associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained)
• Ability to travel (car/air) as needed — locally and/or nationally
• Occasional contact with a living collection of plants and animals in a central Florida climate
• Flexibility in working weekends, evenings, and holidays
• Available for on-call emergencies
• Ability to interact with and be around wild animals 
• Exposure to various plants and birds

Perks

• Medical,
• Dental,
• Vision,
• EAP,
• Memberships,
• and more!