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Assistant Manager - Restaurant

Omaha's Henry Doorly Zoo & Aquarium
Omaha, United States Posted: July 21, 2025


Omaha’s Henry Doorly Zoo & Aquarium is seeking an Assistant Manager to assist in all aspects of the Treetops Restaurant operations. In the absence of the Food & Beverage Manager, this position would assume responsibility for the restaurant.

Duties and Responsibilities (include but not limited to):
  • Assist in supervising restaurant operations and employees (45- 75 employees).
  • Prepare schedules for staffing the restaurant.
  • Assist in placing weekly food, beverage, food supply, and janitorial supply orders for the restaurant and preventative maintenance records & inventory.
  • Assist in maintaining records of product received and transferred to all Food & Beverage departments and other zoo departments.
  • Assist in maintaining a controlled and secured inventory of quality products.
  • Assist in supervising catering staff and food preparation as needed.
  • Assist in daily opening, closing, and sanitation procedures; keep areas around buildings clean.
  • Be knowledgeable of/and properly train employees on the acceptable procedures for food preparation and presentation.
  • Maintain cash control policy and procedures are followed.
  • Monitor compliance of all food & safety handling procedures.
  • Monitor compliance of Omaha’s Henry Doorly Zoo operational guidelines.
  • Attend scheduled department meetings.
  • Ensure the restaurant maintains the standards set by the Zoo in quality, safety, service, and cleanliness for employees and customers.
  • Assist in supervising the department’s recycling program.
  • Monitor and maintain weekly/bi-monthly/or monthly inventory as needed.
  • Cross train to work in all areas of Food & Beverage department and Guest Service areas as needed.
  • Assist at special events in Food & Beverage Department.
Requirements, Knowledge, Skills and Abilities:
  • Must be a minimum of 18 years of age.
  • High school graduate with three years of experience in food service management.
  • Certification of special training is helpful including, but not limited to: front line supervision, cash handling management, and compliance of health regulations and sanitary standards.
  • Strong customer service skills with the ability to work with a variety of people.
  • Outgoing personality with enthusiasm to present a positive image of the zoo.
  • Ability to multi-task in a variety of the daily operation of the restaurant.
  • Working knowledge of Microsoft Office products.
  • Capable of operating and training personnel on point of sale cash register system.
  • Knowledge of restaurant supplies, equipment, and ordering as well as inventory control.
  • Candidates are required to pass a pre-employment background check, drug screen, and possess a valid driver's license with a good driving history.
Working Conditions and Physical Effort:
  • Must be available to work weekends, holidays, and some evening hours.
  • Must be able to work in confined areas where bending and lifting is necessary.
  • Able to lift 50 pounds.
  • Work in various weather conditions.
DISCLAIMER
  • The information presented indicates the general nature and level of work expected of employees in this classification.
  • It is not designed to contain, nor is it to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
  • Omaha’s Henry Doorly Zoo & Aquarium is an Equal Employment Opportunity Employer as defined by the EEOC.

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