Environmental Services Supervisor

We need you to help us accomplish our mission

Join a team of passionate individuals at Charleston's No. 1 family attraction! Every South Carolina Aquarium employee plays a crucial part in helping us care for sick and injured sea turtles, provide education programming for students, continue critical conservation work and create an exceptional visitor experience.

Inclusion, diversity, equity and accessibility are core values of our institution, and we are committed to fostering a workplace filled with active participation from diverse voices throughout all departments and leadership roles. We look forward to applications from all who qualify, and we encourage people of color, LGBTQIA+ individuals, veterans and those with disabilities to apply.

The South Carolina Aquarium is a 501(c)(3) nonprofit organization and is accredited by the Association of Zoos and Aquariums (AZA).

Job Summary:

This position coordinates and supervises the daily activities of the Environmental Services Department.

Essential Functions:

• Adhere to South Carolina Aquarium Policies & Procedures.
• Develop and maintain a highly qualified, motivated and diverse staff.
• Resolve conflicts between janitorial staff in an efficient professional manner.
• Schedule staff for efficient operations during and outside of operational hours; review and approve employees' hours worked.
• Coordinate and execute regular training for all ES team members.
• Provide staff feedback on team performance.
• Provide customer service to guests and manage guest concerns.
• Support ES operations during large and/or complex special events.
• Help prepare and reset the building during weather-related events that affect operations.
• Administer a new task and request management system.
• Develop and maintain standard operating procedures for the department.
• Manage department inventory.
• Responsible for purchasing and purchasing reconciliation for department.
• Assumes responsibilities of Environmental Services Associates as needed.
• Must be able to work 40 hours a week (including weekends), which may include holidays and some overtime.

Other Duties and Responsibilities:

• Active member of the Aquarium's Safety Team and Operations Team.
• Supports the mission by participating in Aquarium sponsored programs and events on a regular basis.
• Support the team structure of the organization by remaining responsive to the needs of the management and supervisors, filling in when and where needed.
• Attend South Carolina Aquarium full staff and departmental meetings when requested.

Knowledge, Skills, and Abilities:

• Knowledge and ability to operate and repair cleaning equipment.
• Proficient in all MS Office Products including Excel, Word, PowerPoint, Access, Outlook
• Strong Communication Skills
• Ability to interact professionally with visitors and staff personnel.
• Ability to coordinate and work with front-line staff in a fast pace, changing, work environment.
• Excellent communication, Customer service and leadership skills.
• Knowledge of a variety of floor surfaces to include terrazzo, tile and carpet.
• Working knowledge of chemical usage and SDS.
• First Aid and CPR certified or willingness to be trained

Supervision of Others:

• Environmental Associates
• Environmental Lead

Physical Requirements:

• Requires average walking, standing, bending, stooping, and crouching, climbing ladders, sitting, kneeling, balancing, pushing and pulling, crawling, working with tools, computer tasks and phone usage; should be able to lift/carry at least 50 lbs.

Hazardous Requirements:

• Average exposure to minor or severe cuts; falls; falling objects; hazards to eyesight, hearing and sense of smell; and tight spaces. Often requires use of personal protective equipment due to exposure to chemicals, hazardous materials, and blood borne pathogens.

Working Conditions:

• Average exposure to minor or severe cuts; falls; falling objects; hazards to eyesight, hearing and sense of smell; and tight spaces. Often requires use of personal protective equipment due to exposure to chemicals, hazardous materials, and blood borne pathogens.
• The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not construed to be an exhaustive list of all job duties performed by the personnel classified.

Perks

Full-time benefits, reciprocity pass, 401K eligibility after one year, generous PTO, Amazing culture