Facilities Technician
Department: Facility Operations
Reports to: Facilities Maintenance Manager
Classification: Full-Time, Non-Exempt
Benefits: This position qualifies for Medical, Dental, Vision, and all other Supplemental Insurances. 401(k) Qualified.
Salary: This position pays $21.00-$23.00 per hour based on skill set.
Job Overview: The Facilities Technician consistently represents Mystic Aquarium through a positive, can-do attitude and a team-focused work ethic. This role performs a variety of facility projects and repairs utilizing construction and maintenance skills and, under supervision, performs materials handling, equipment operation, and equipment repair. The Facilities Technician also assists in obtaining project bids as directed and procuring project materials.
Primary Functions:
Building Inspection & Repair
- Perform routine inspections of building structures, including walls, floors, ceilings, and roofs, to identify any signs of damage or wear.
- Repair or replace damaged drywall, plaster, or other wall materials as needed to maintain a clean and aesthetically pleasing environment.
- Paint interior and exterior surfaces as necessary to maintain a fresh and attractive appearance.
- Perform minor carpentry work, such as repairing or replacing doors, windows, and molding.
- Perform preventive and corrective maintenance on plumbing fixtures such as toilets, sinks, and faucets to prevent leaks and water damage.
- Perform minor repairs on furniture and fixtures, such as tightening screws or replacing hardware.
Fabrication & Exhibit Support
- Demonstrate competence in fabrication utilizing a wide range of materials, including but not limited to plastics, fiberglass, metals, and specialized products, ensuring versatility and adaptability in construction and repair tasks.
- Assist in the construction, maintenance, and refurbishment of aquarium exhibits to uphold integrity and aesthetics.
- Assist with setting up and breaking down equipment for special events or exhibits held in the aquarium.
Grounds & Seasonal Support
- Inspect and maintain exterior walkways, parking lots, and landscaping to ensure safety and attractiveness.
- Assist with snow removal and salting of walkways and parking areas during inclement weather.
Project Support & Service
- Compile comprehensive materials lists for projects and diligently track associated costs as instructed.
- Assist in obtaining project bids as directed and procuring project materials.
- Provide prompt and professional responses to service calls from other departments, addressing their needs efficiently and courteously.
- Maintain cleanliness and organization of maintenance storage areas and equipment.
Professional Standards
- Execute all assigned tasks with a steadfast commitment to professionalism and safety, adhering strictly to established protocols.
- Adhere to the aquarium’s uniform policy, maintaining a polished and presentable appearance at all times while on duty.
- Perform all other duties as assigned by supervisor.
Safety & Security
- Work in a safe manner at all times.
- Properly use and maintain all personal protective equipment (PPE) supplied as protection from recognized hazards.
- Report any unsafe conditions.
- Maintain working knowledge of facility-wide and department-specific safety procedures, including Emergency Evacuation, Lockdown Procedure, and Fire Extinguisher Use.
Knowledge, Skills, and Abilities:
- Education & Experience: A minimum of three (3) years of experience in general building trades and finish carpentry, or equivalent experience.
- Technical Knowledge: Basic knowledge of building systems, and experience maintaining and troubleshooting related equipment, desired.
- Computer Skills: Working knowledge of Office programs (e.g., Word, PowerPoint, Excel, Outlook) desired.
- Licensure: Must possess and maintain a valid driver’s license.
- Physical Requirement: Must be able to lift 50 lbs.
- Customer Service: Willingness to consistently provide guest service above and beyond expectation.
- Availability: Must be available to work nights, weekends, and off-hours on special projects.
- Language: Multilingual; Spanish speaking preferred.
Physical Demands:
This role requires the ability to lift 50 pounds. Employees walk consistently and frequently move and operate equipment, climb ladders, and stoop, kneel, crouch, or crawl, with occasional standing or sitting in one position. Consistent communication, hearing, and peripheral vision are required, along with frequent close, distance, and color vision, depth perception, and the ability to adjust focus. Work is performed both indoors and outdoors, with frequent exposure to cold, heat, temperature changes, and wet and humid conditions, some exposure to noise and high places, and occasional exposure to confined areas, electrical hazards, explosive materials, fumes, and gases. Employees frequently face mechanical hazards, odors, and dust, and frequently work with solvents and cleaning agents, with occasional exposure to acids and corrosives. Employees work consistently with others and frequently alone, have frequent guest contact, and frequently use computers and telephones and drive as needed.
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Employment with Sea Research Foundation, Inc. (dba Mystic Aquarium) is at-will, meaning either the employee or the organization may terminate the employment relationship at any time, with or without cause or notice, subject to applicable laws. Mystic Aquarium is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other characteristic protected by applicable federal, state, or local laws. Reasonable accommodations will be provided to qualified individuals with disabilities to enable them to perform the essential functions of this position. If you require an accommodation to complete an application, please contact (860) 572-5955 and ask to speak with the recruitment department. This position may require background checks and reference verification as part of the hiring process.
