We are seeking an Operations Coordinator to provide administrative, and programmatic support to the Volunteer Programs & Internships (VPI) team, ensuring efficient processes, accurate recordkeeping, and high-quality service to employees, Volunteers, & Interns.
- This is a six-month (temporary), full-time (Monday-Friday) or part-time (Wednesday-Friday) position, with the option for a hybrid schedule, working a minimum of one day on-site at the New England Aquarium in Boston.
- Remote days are only available for residents of MA, RI, NH, ME, NY and VT.
ESSENTIAL FUNCTIONS
- Provide programmatic and project support to the Volunteer Programs & Internships team.
- Oversee data management related to our Salesforce based engagement records.
- This includes resolving bugs, modifying objects and fields, running reports, cleaning data, and entering data.
- Manage general inquiries from applicants and staff via phone and email, providing excellent customer service in response.
- Design and deliver community wide announcements and email communications.
- Facilitate staff ID creation and distribution.
- Support uniform and benefit distribution.
- Maintain and manage paper and electronic document filing systems to ensure compliance and accessibility.
- Respond to and triage inquiries in a timely and professional manner.
- Perform other related duties as assigned.
QUALIFICATIONS
- Minimum Training and Experience
- 1-3 years of experience supporting operations in a business office.
- Experience with data entry, and processing. HRIS, Volunteer Management Software experience helpful.
Knowledge, Skills, and Abilities
- Proficiency in Salesforce Administration preferred.
- Proficiency in the Microsoft Office suite.
- Knowledge of and a commitment to inclusion concepts and initiatives in the workplace.
- A commitment to providing a high level of service to all stakeholders, demonstrating approachability and openness.
- A commitment to strict confidentiality.
- Ability to communicate clear and concise information to employees at all levels of the organization in verbal, written, electronic, and other communication formats.
- Capable of prioritizing work duties for maximum efficiency and working independently to maintain service levels.
- A high level of initiative and creativity, as well as intuitive problem-solving skills.
- For more information and to apply online please visit: http://neaq.applicantpro.com/jobs/
- The New England Aquarium is committed to an inclusive workplace culture and is an Equal Employment Opportunity Employer, as defined by the EEOC.
- Here, we foster a culture of respect and inclusion. We strive to engage and inspire a broad audience with our efforts to protect the blue planet.
- We believe that an inclusive workforce provides diverse experiences, skills, and perspectives that enrich our programs, strengthen problem-solving, add creativity, and enhance our workplace culture.
- For more information, or to apply now, you must go to the website below.
- Please DO NOT email your resume to us as we only accept applications through our website.
- https://neaq.applicantpro.com/jobs/4144068-1036240.html
- Experience Required
- 1-3 years
Salary
- $23.12/hour
