Key Responsibilities & Qualifications
Staff Scheduling & Supervision
- Create and manage schedules for event catering and exhibit staff.
- Assign staff responsibilities according to event requirements and staffing needs.
- Supervise employees during events to ensure efficient operations and high-quality service.
- Provide leadership, direction, coaching, and performance feedback to staff.
Inventory Management
- Monitor food, beverage, equipment, and supply inventory.
- Maintain accurate inventory levels and anticipate upcoming event needs.
- Coordinate inventory preparation, delivery, setup, and breakdown.
- Minimize waste while ensuring adequate supplies are available for each event.
Budgeting & Cost Control
- Develop and manage event budgets.
- Monitor event expenses and maintain cost controls.
- Review purchasing and operational expenses to ensure events remain within budget.
- Identify opportunities to improve efficiency and reduce unnecessary costs.
Event Operations
- Plan and execute catering operations for events and exhibitions.
- Coordinate event setup, food service, staff assignments, guest service, and breakdown.
- Ensure events run smoothly and efficiently from preparation through completion.
- Troubleshoot operational challenges and respond effectively to changing event needs.
- Maintain high standards for food service, cleanliness, safety, and customer satisfaction.
Ordering & Vendor Coordination
- Order food, beverages, equipment, and other supplies required for events.
- Coordinate with vendors and suppliers to ensure accurate and timely deliveries.
- Verify orders for quantity, quality, and accuracy.
- Maintain effective vendor relationships and communicate event-specific needs.
Recruitment, Interviews & Orientation
- Participate in staff interviews and assist with hiring decisions.
- Conduct orientations for new employees.
- Train staff on company policies, service standards, safety procedures, and event expectations.
- Provide ongoing coaching and support to promote employee success.
Qualifications
- Minimum of three (3) years of successful supervisory experience required in restaurant and/or catering operations.
- Strong leadership and management skills required.
- Demonstrated ability to supervise staff and coordinate multiple responsibilities in a fast-paced catering environment.
- Strong organizational, communication, problem-solving, and customer-service skills.
- ServSafe Manager Certificate required/preferred, as applicable to the position.
Requirements
- Successful completion of a pre-employment background check.
- Ability to remain stationary for long periods of time.
- Ability to ascend and descend stairs.
- Ability to bend, stoop, and reach as required to perform job duties.
- Physical strength and ability to lift up to 50 pounds.
- Ability to work effectively in a fast-paced event and catering environment.
- Ability to work flexible hours, including evenings, weekends, holidays, and event-specific schedules as required.
WHAT YOU’LL GET:
- Comprehensive medical, dental, and vison insurances
- 40 sick hours, 40 personal hours, 8 Holidays, 80 Vacation Hours annually
- Profit Sharing and 401K Plan with company match
- Free entrance for you and your dependents which extends to most Herschend Enterprises’ properties
- Earn 1 General Admission complimentary ticket, that you can give to anyone, per pay period
- Discounts at Sharky’s Café, Sweet Dreams Candy Company, and the gift shop
- Discounted tickets and annual passes for friends and family
- Training and development
You can expect to work on projects that have never been done before – ideas that are unproven, and concepts that make people smile. You can expect to have fun and be treated with respect the minute you start…and through to the end. You can expect to work in an environment that is highly innovative and low in politics – truthful and filled with smart people; all while providing the BEST GUEST EXPERIENCE IN THE NATION!
And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.
Looking to pursue your education without debt? Grow U has hundreds of programs available from certifications to college prep to associates, bachelor's, and master’s degrees. Most of these programs are fully funded. Learn more at: https://www.newportaquarium.com/Careers/Benefits/GrowU
Newport Aquarium, one of the many properties owned by Herschend Enterprises, prides itself on creating memories worth repeating. Our Core Values – greatly exceeding guest expectations, serving others, creating emotional connections, and constantly improving – give us purpose and guidance.
