Extensive and well-rounded training program
Continued career development and growth opportunities
Generous employee discounts on dining, retail, amusements, and hotels
Multiple health benefit plans to suit your needs
Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
Paid sick leave
Paid vacation
Monthly discretionary bonus potential
Responsibilities:
- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, habitat, retail, park operations, supply, utility, and labor costs
- Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
- Maintain professional property image, including property cleanliness, exhibit presentation, landscaping, proper uniforms, and appearance standards
- Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
- Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality food preparation and service
- Adhere to all standards of AZA, AAZA, American Humane and Landry's Animal Welfare policies
Qualifications:
- At least 3 years Regional Director or higher experience in a full-service, high-volume Hospitality and/or major attraction business
- Additional experience in Restaurant, Retail, AZA operations and Park Operations is preferred
- Strong knowledge of Attraction Operations, Restaurant Operations, Hospitality, Volunteer organizations and Guest Service
- Strong understanding of cost and labor systems that lead to profitability
- Strong communication and leadership skills combined with advanced computer and math skills
- Stable and progressive work history; Strong work ethic
- *Application deadline is 8/20/2025.
- Click on "Apply" to submit for this position.
- EOE
- #LI-KJ1
Experience Required
- At least 3 years Regional Director or higher experience in a full-service, high-volume Hospitality and/or major attraction business Additional experience in Restaurant, Retail, AZA operations and Park Operations is preferred Strong knowledge of Attraction Operations, Restaurant Operations, Hospitality, Volunteer organizations and Guest Service Strong understanding of cost and labor systems that lead to profitability Strong communication and leadership skills combined with advanced computer and math skills Stable and progressive work history; Strong work ethic
Perks
- Extensive and well-rounded training program Continued career development and growth opportunities Generous employee discounts on dining, retail, amusements, and hotels Multiple health benefit plans to suit your needs Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k) Paid sick leave Paid vacation Monthly discretionary bonus potential
Salary
- Range: $125,000.00 - $135,000.00
