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Posted: Open to internal and external applicants
Reports to: Security Supervisor
Status: Full-time or Part-time positions available, hourly, eligible for overtime. These are benefit eligible positions.
Hours of work: Set weekly schedule. Occasional need for weekend or after-hours work as related to events and other projects, or additional coverage.
Date needed: April 2023
The Seattle Aquarium, a leading marine conservation organization, is looking for Security Guards to join the team. The overall duty of a security guard Is to protect the Aquarium property, employees, and guests. Monitor Aquarium property, provide guest service, and document incidents during their shift. While on duty, promote Seattle Aquarium safety and security policies. Works as part of the security team, escalating security concerns to the Security Supervisor.
Key functions
- Provide quick, confident responses to all radio calls related to security.
- Run missing child procedures in accordance with Seattle Aquarium policy.
- Assist with deliveries and shipping.
- Frequent patrols of both Indoor and outdoor areas of both Aquarium piers, and Market Square office across the street.
- Respond to difficult Interactions with guests and members of the public with an eye for de-escalation.
- Respond promptly to alarms.
- Interact with staff, volunteers, and guests daily with the goal of delivering excellent customer service to all audiences.
- Draft reports of daily activities and Irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Respond to medical emergencies by administering basic first aid, or by obtaining assistance from paramedics.
- Provide crowd control support under the direction of the floor lead.
- Consult with the Seattle Police Department In the event of 911 calls.
- Participate in Seattle Aquarium trainings.
- Ability to convey Information effectively.
- Uphold Seattle Aquarium's S.A.L.I.S.H values, to foster an Inclusive community for staff, guests, and all who engage with the security team.
- Perform other duties as assigned.
Required skills and experience
We will consider various combinations of relevant experience and education to meet minimum requirements.- 1-2 years' experience in security
- Prior customer service experience preferred.
- High School Diploma or equivalent.
- Ability to receive CPR/First Aid/AED training within the first 60 days of hire.
Working conditions
- Sitting and standing for extended periods of time.
- Must be able to conduct regular walking foot patrols.
- Ability to go outside in variable weather conditions.
- Occasionally lift or carry up to 40 pounds.
- Ability to work with the public, sometimes in heavy crowds.
- Work is conducted on the Aquarium floor.
Salary and benefits
Dependent on experience. Please include salary expectations in your materials. Full-time staff are eligible for the Seattle Aquarium’s comprehensive benefits package to include medical, vision, dental, an employer-funded health reimbursement account, medical and dependent care flexible spending accounts, life insurance, long-term disability, 403b retirement fund with employer match, access to a subsidized ORCA pass, a Seattle Aquarium Family Plus membership and generous paid time off.
Part-time staff are eligible for the Seattle Aquarium’s part-time benefits package, which includes paid sick time, medical, vision, an employer-funded health reimbursement account, a flexible spending account, an Aquarium Family Plus membership and access to a subsidized ORCA pass.
How to apply
The Seattle Aquarium is a progressive, equal-opportunity employer that values a diverse workforce. One of our core values is fostering an inclusive community, and we want our staff to reflect our community. To that end, we encourage diverse candidates to apply, including but not limited to Black, Indigenous and People of Color applicants and members of the LGBTQIA+ community.
Interested candidates should upload a résumé to our online application to be considered. Application review will begin immediately.
Please let us know if you require a reasonable accommodation to apply for this job by emailing us at jobs@seattleaquarium.org.
Note: Must pass a background check, upon job offer, to be eligible for this position.
About the Seattle Aquarium
The Seattle Aquarium is a respected authority on Puget Sound, the Salish Sea and the world’s one ocean. Our passionate staff increases awareness and drives the change needed to preserve and protect our marine environment by providing an inspiring visitor experience, engaging daytime and evening events, conservation education programs for people of all ages and backgrounds, community outreach to marginalized populations, research that advances understanding of animals in our care and their counterparts in the wild, advocacy and policy work, an award-winning volunteer program, high-impact marketing and communications, and more.
Our values, developed in conjunction with our staff, include commitments to adopting and promoting sustainable practices, creating awe-inspiring experiences, constantly learning and improving, fostering an inclusive community, maintaining scientific credibility through evidence-based practices and honoring our unique place by using our location and history as a lens for larger understanding.
Proudly accredited by the Association of Zoos & Aquariums, we’re among the top 10 aquariums in the U.S. by attendance, and we welcome over 850,000 people each year. Guided by our mission of Inspiring Conservation of Our Marine Environment, we’re working to substantially increase our conservation impact by expanding our campus with a new building, the Ocean Pavilion. Learn more at SeattleAquarium.org.
Regarding COVID-19
Open daily, the Aquarium prioritizes the health and safety of our staff and visitors, embracing science to guide our operations. We maintain high standards of cleanliness, and all high-touch surfaces (like windows, railings, restrooms and elevators) are continuously cleaned.
Please note: All Aquarium staff and volunteers must provide proof of vaccination or approved medical or religious exemption by the date of hire. If you have questions about this policy or for information regarding the exemption process, please contact the Human Resources department at jobs@seattleaquarium.org.
Timeline
We anticipate the following recruiting schedule for those candidates who are selected for consideration. The following dates are preliminary and subject to change. We will work with candidates to set interview dates. If hired, relocation assistance is not available.
