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TRAINER / SENIOR TRAINER

Shedd Aquarium
Chicago, United States Posted: November 16, 2024


Are you passionate about animal care, training, and guest engagement? Shedd Aquarium’s Oceanarium department is excited to offer a Trainer position, with the potential to hire at a Senior Trainer level based on experience!

About the Role:
  • As a Trainer, you’ll work hands-on with our diverse animal collection—including cetaceans, penguins, otters, sea lions, and animal ambassadors.
  • You’ll contribute to Shedd’s mission of exceptional animal welfare and memorable guest experiences through positive reinforcement and operant conditioning.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • To succeed in this role, an individual must perform each duty satisfactorily.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Uphold Shedd’s vision, mission, and values in all activities.
  • Ensure the health and well-being of the animal collection, including dietary preparation and habitat upkeep:
  • Clean kitchens, tools, floors, windows, pools, and support areas used in the department.
  • Prepare animal diets involving thawing, sorting, weighing, cutting, vitamin administration, heavy lifting, and frequent exposure to cold temperatures.
  • Foster positive relationships with staff, visitors, volunteers, community members, and contractors.
  • Maintain a clean, healthy environment for animals, staff, and guests.
  • Dive and snorkel in cold saltwater for cleaning, pool inspection, and general maintenance.
  • Interact with guests daily, answering questions about animals and the facility.
  • Perform tasks related to evening functions, special employee training, seminars, volunteer guidance, public speaking, and student interviews.
  • Attend regular department meetings and daily pre-session communications.
  • Keep detailed records of all animal interactions, including diet, health, training progression, and behavior.
  • Narrate public presentations and guide behind-the-scenes tours as needed.
  • Participate actively in animal training, exams, public presentations, and play sessions, using advanced conditioning techniques as applicable.
  • Support animal training goals and public presentation standards, including public programs and animal care.
  • Provide animal interactions and guest engagement, serving in supportive roles during public presentations.
  • Maintain high standards of showmanship in guest interactions and presentations.
  • Mentor and coach less experienced trainers in operant conditioning, husbandry, and guest engagement.
  • Embrace a flexible schedule, including weekends, holidays, and non-standard hours.
  • Work in an environment with regular exposure to cold saltwater.
  • Perform other duties as assigned.
QUALIFICATIONS:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION & EXPERIENCE: 
  • Bachelor’s degree in Zoology, Biology, Life Sciences or related area is preferred. Equivalent experience will be considered in lieu of degree.
  • Minimum of two years’ experience working with marine mammals, birds, or other exotic animals or an equivalent amount of experience at another facility training animals
  • Strong knowledge of utilizing positive reinforcement and operant conditioning principles.
  • Demonstrated ability to condition basic behaviors from start to completion.
  • Proven ability to work well within teams and departments
  • Ability to work well with others in a diverse team environment and communicate proficiently with colleagues and guests.
  • Demonstrates commitment to growth.
  • Must have good hearing, vision.
  • Good written and verbal communication skills.
  • Competent swimmer.
  • Able to receive and apply feedback.
  • Able to provide effective feedback.
  • Ability to work holidays and weekends.
CERTIFICATIONS: 
  • Must possess a minimum of open water SCUBA certification.
  • Employment is contingent upon passing a dive physical and check-out protocol administered by Shedd Aquarium's Dive Operations. 
PHYSICAL READINESS: 
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 
  • Lift up to 40 pounds  
  • Sit 
  • Stand 
  • Stoop 
  • Kneel 
  • Walk 
  • Swim  
  • Hear 
WORKING ENVIRONMENT: 
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 
This person may be exposed to: 
  • Water 
  • Heat 
  • Cold 
  • Hazardous Chemicals 
  • Low noise 
  • Moderate Noise 
  • Loud Noise 
BENEFITS WORKING AT SHEDD:
  • We offer competitive compensation packages and opportunities for professional growth within our organization.
  • Medical Insurance
  • Vision and Dental Insurance
  • Accrued Paid Time Off
  • Paid Holidays
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Employee discounts
REASONABLE ACCOMMODATIONS:
  • Shedd Aquarium is committed to working with and providing reasonable accommodations to individuals with disabilities.
  • If you need reasonable accommodations for any part of the employment process, please email us at humanresources@sheddaquarium.org.
  • We strongly encourage people of color, LGBTQ+ community, veterans and active duty military, parents, individuals with disabilities, and individuals from all cultural backgrounds to apply.
  • Shedd Aquarium is an equal opportunity employer and welcomes everyone to our team.
  • If you need a reasonable accommodation at any point in the application or interview process, please let us know.
  • In your application, please feel free to select which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs).

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