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Virtual Programs Coordinator

South Carolina Aquarium
Charleston, United States Posted: May 09, 2023

Come Join Us In Reshaping The Future
Join a team of passionate individuals at Charleston's No. 1 family attraction! Every South Carolina Aquarium employee plays a crucial part in helping us care for sick and injured sea turtles, provide education programming for students, continue critical conservation work and create an exceptional visitor experience.
Inclusion, diversity, equity and accessibility are core values of our institution, and we are committed to fostering a workplace filled with active participation from diverse voices throughout all departments and leadership roles. We look forward to applications from all who qualify, and we encourage people of color, LGBTQIA+ individuals, veterans and those with disabilities to apply.
The South Carolina Aquarium is a 501(c)(3) nonprofit organization and is accredited by the Association of Zoos and Aquariums (AZA).
All staff and volunteers must demonstrate proof of full COVID-19 vaccination as a condition of employment or service.

The primary responsibilities of the Virtual Programs Coordinator will be to work with the Senior Manager of School Programs to coordinate all virtual programming for excellence and accessibility. This revenue program serves as a way to propel our mission virtually outside the physical walls of the South Carolina Aquarium.
The main duties of this position will be coordinating and teaching virtual programs. In addition to responsibilities listed below, this position will also help with outreach, school programs and visitor experience.

Essential Functions:
  • Adhere to the South Carolina Aquarium Policies.
  • Coordinate Virtual Field Trips, Virtual Events and Partner Broadcasts for all virtual programs.
  • Coordinate the Aquarium's Aquabot (robot) programs with hospital and other venues.
  • Lead Virtual Visits on the Aquarium's Facebook and Instagram accounts weekly.
  • Learn and use Altru reservation software. This includes taking payment and up keeping reservations.
  • Communicate with virtual contact from beginning of booking process to program completion.
  • Teach virtual programs weekly and coordinate with manager for other staffing needs.
  • Work closely with Education Instructor for programming help.
  • Evaluate virtual programs for success and make changes as needed. Create new programs to meet demands of audience.
  • Upkeep virtual program stats and work closely with manager and Advancement to provide information for continued grant funding.
  • Help market virtual programming to new and diverse audiences.
  • Model and evaluate effective teaching techniques for science-based instruction.
  • Integrate state and national science standards, as well as standards and themes from other disciplines, into K-12 school program content delivery.
  • Help maintain South Carolina Aquarium on-line curriculum to meet virtual audience needs.
  • Upkeep purchase card and expense reporting for virtual programming.
  • Teach K-12 school programs for groups of visiting students as needed.
  • Participate in outreach programs weekly.
  • Engage guests through daily shows, guided tours, and gallery interpretation as needed.
  • Assist in member and community programs.
  • Ability to adapt to changing work plans as the Aquarium grows and changes. 
Other Duties and Responsibilities:
  • Support the mission by participating in Aquarium sponsored programs and events on a regular basis.
  • Collaborate with other Aquarium divisions and departments to ensure the success of programs.
  • SCA 1st Responder.
  • Other duties as required.
Knowledge, Skills and Abilities:
  • Knowledge of science and South Carolina ecosystems.
  • Good working knowledge of the science standards at both the state and national level.
  • Demonstrated knowledge of interactive, inquiry-based teaching and learning skills.
  • Skills needed to combine creativity, enthusiasm, and exemplary teaching methods to engage school children in science related activities.
  • Must have valid driver's license and the ability and comfortability to drive small to large size vehicles (car, truck, large van, SUV).
  • Ability to work some weekends, early mornings, evenings, overnights and long days, as needed.
  • Experience using Microsoft Word, spreadsheet programs and e-mail.
  • Ability to manage multiple projects and produce high quality work while meeting deadlines.
  • Must have strong reasoning and risk management skills to work with students/people of all ages.
  • Outstanding interpretive skills.
  • Excellent group presentation and management skills.
  • Ability to work with audiences of all ages.
  • Ability to maintain a sense of humor.
  • Excellent interpersonal communication skills, both written and verbal.
  • Excellent organizational skills with ability to organize tasks and meet deadlines.
  • Strong teamwork ethic and leadership skills.
  • High quality standards.
  • High approachability and flexibility.
  • Must be able to work effectively with all personalities.
  • Experience and/or willingness to work with a variety of animals including reptiles, amphibians, mammals, birds and invertebrates.
Licenses & Certifications Required:

  • Valid Driver's License
  • First Aid, CPR and AED - required to either possess or obtain prior to start date
Physical Requirements:
  • Requires average walking, standing, bending, stooping, and crouching, sitting, kneeling, computer tasks and phone usage; should be able to lift/carry at least 50 lbs.; requires driving Aquarium vehicles.
Hazardous Requirements:
  • Animal Handling
Working Conditions:
  • This position requires works in both an office environment and outdoors, sometimes in extreme weather including both hot and cold; requires weekend and late-night work as needed; requires contact with customers, the general public, and outside vendors; requires carrying a cell phone and radio; requires occasional travel.
  • The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not construed to be an exhaustive list of all job duties performed by the personnel classified.
  • The South Carolina Aquarium is proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Experience Required
  • Bachelor of Arts in science or education preferred. 3-5 years teaching experience in formal or informal education settings. Must be familiar with state and national science standards.

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