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Visitor Educator, Conservation Learning

New England Aquarium
Boston, United States Posted: February 25 2023

The Conservation Learning (CL) team is made up of a dynamic group of people from various backgrounds, who work together to inspire audiences to take conservation actions that help address the challenges the ocean faces today. We work to increase visitor satisfaction through personal and positive engagement, as well as, increase awareness of the Aquarium's mission to protect the blue planet. Our mission-based interpretation focuses on ocean issues such as climate change, overfishing, habitat loss, and ocean health.

The Visitor Educator works with the Conservation Learning team to deliver engaging, interactive mission-based experiences. They provide support and mentor a diverse set of volunteers, interns, and peers, to deliver interpretation that adds educational value for New England Aquarium visitors and empowers them to take action in their communities.

New England Aquarium has implemented comprehensive safety protocols for employees and visitors to minimize the risk of COVID-19 exposure. As a member of our team, you will be provided with the training and resources needed to ensure a safe and rewarding experience. In addition, the Aquarium requires all staff to be vaccinated and boosted (when eligible) against COVID-19 unless a reasonable medical or religious accommodation is requested and approved.

This is a part-time regular position with a 3-day, 21 hour/week schedule. Applicants should be able to work Fridays, Saturdays, and one other weekday. Work must be conducted on-site.


  1. Provide high-quality, mission-based experiences to guests.
  2. Facilitate visitor experience at our Shark and Ray Touch Tank.
  3. Deliver formal (on microphone) and informal presentations on various conservation topics and exhibits to both small and large audiences.
  4. Help to develop consistent, informative interpretation and presentations that meet the educational goals of the Conservation Learning Department and the New England Aquarium.
  5. Potential to provide mentoring for volunteers, interns, and staff.
  6. Perform other relevant duties as needed.


Minimum Training and Experience

  • HS Diploma required; Bachelor's Degree strongly preferred.
  • 1-2 years professional work experience within marine science, education, environmental science field(s) required.

Knowledge, Skills, and Abilities

  • Excellent presentation skills for public audiences, both in one-on-one and group formats.
  • Knowledge of exhibit interpretation and/or educational theory and/or human development and/or marine biology or ecology is desired.
  • Ability to communicate with diverse audiences about topics related to aquarium exhibits, research, and conservation.
  • Able to adapt quickly to changing situations and remain flexible.
  • An engaging approach to visitor interactions.
  • Strong collaborator, willing to work with a team.
  • Interest in learning about all facets of marine life.
  • Ability to work most of the day on your feet while in the public space.

New England Aquarium is committed to diversity, equity, and inclusion in the workplace and is an Equal Opportunity Employer as defined by the EEOC.