Primary Purpose of this Position: The NC Aquarium on Roanoke Island is looking to hire an enthusiastic, dynamic, and organized individual to join our team as the Volunteer Services Coordinator. Reporting to the Education Curator, this position will be responsible for managing and overseeing all aspects of our Volunteer Program. Our diverse program spans across multiple departments and provides volunteers with the ability to be involved in interpretation, diving, food prep, and more. The Volunteer Services Coordinator will provide our volunteers with engaging opportunities and support to help further the aquarium’s mission of inspiring appreciation and conservation of North Carolina’s aquatic environments.
Key Responsibilities include but are not limited to:
- Actively recruit volunteers, define volunteer roles and responsibilities, provide orientation and training and organize professional development opportunities for volunteers.
- Create and update our volunteer manual and program guides.
- Oversee all volunteer schedules, coordinate volunteer activities, and track volunteer service hours.
- Maintain active communication with the STAR Center, Dive Safety Officer, and Marine Mammal Stranding Network to coordinate volunteer activities appropriately.
- Evaluate and coach volunteers, coordinate volunteer recognition activities, and serve as the Aquarium’s representative to other volunteer organizations.
- Work with the Education Department to support all educational programming and educational materials. This could include providing touch pool or STAR center coverage, leading public education programs, and providing support in educational content design for programs and exhibits.
- Lead programs such as job shadows, high school internships, group volunteer projects, and teen conservation programs
Position/Physical Requirements:
- Weekend, evening, and holiday work will be required.
- Must meet DNCR Fleet Safety Guidelines and have ability to obtain and maintain a valid driver's license within 90 days of employment.
- Must have organizational skills, be able to handle shifting priorities, and be able to meet deadlines.
- Knowledge, Skills and Abilities / Competencies
- To receive credit for your work history and credentials, you must provide the information on the application form.
- Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.
Qualified candidates must have or be able to:
- Experience managing a volunteer program at a zoo, aquarium, park, museum, nature center, or tourist attractions.
- Experience working with and supervising adults and youth.
- Demonstrated customer service experience.
Minimum Education and Experience Requirements
- Some state job postings say you can qualify by an “equivalent combination of education and experience.
- ” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
- See oshr.nc.gov/experience-guide for detail.
- Bachelor’s degree from an appropriately accredited institution;
- OR
- High school or General Educational Development (GED) diploma
- AND
- four years of work in volunteer services enabling the applicant to acquire the required knowledge, skills, and abilities.
Experience Required
- bachelor's degree from an appropriately accredited institution; OR High school or General Educational Development (GED) diploma AND four years of work in volunteer services enabling the applicant to acquire the required knowledge, skills, and abilities.
Perks
- https://oshr.nc.gov/state-employee-resources/benefits
Salary
- Recruitment Range $34,270 - $43,294
